Terms and Conditions



Cancellation Policy


  • All cancellations for transfers booked in a Sedan or Van must be received two (2) hours prior to contracted start time to avoid forfeiture of 100 percent of the estimated trip total.
  • All cancellations for Sedans, Stretch Limousines and Vans booked for three (3) hours or greater require a 50 percent deposit at time of booking that becomes non-refundable 48 hours prior to contract start time; if customer cancels within two (2) hours of contract start time a cancellation fee of 100 percent of the estimated trip total will be charged.
  • Cancellations for all other vehicles (Limousine,Multivan, Minibus or Motorcoach Bus) require a 50 percent deposit at time of booking that becomes non-refundable (48) hours prior to contract start date. If customer cancels within 2 hours of contract start time, a cancellation fee of 100 percent of the estimated trip total will be charged.

Rules of Conduct


  • No smoking is allowed in the vehicle
  • Any unusual spill soiling or damage to the vehicle caused by the passenger will result in a $300 clean-up fee being charged directly to the credit card on file for the trip.
  • No alcohol permitted on the bus on Public Wine/Brewery/Spirits Tours, or Day Trips.
  • No alcohol permitted on the vehicle if any minor (under 18 years of age) is present.
  • Chauffeur reserves the right to refuse service to any passenger for any type of gross misconduct or inebriation.

Privacy policy


Online Payments
PCI Compliance